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All portal screens

This is the complete list of what the back office contains. Every entry links to a page that explains that screen in full.

Every day

ScreenWhat you do there
DashboardToday's revenue and bookings, and the check-ins and check-outs due.
BookingsThe whole booking list, plus day-by-day calendars for today, tomorrow, this week and next week.
Create bookingEnter a booking at the counter: period, objects, bundles, extras, discount code, voucher and customer.
Booking detailsOne booking in full — status, lines, payments, deposit, contract, inspections.
Check-ins & check-outsThe two counter screens for handing objects out and taking them back.
CustomersSearch your customers, import them in bulk.
Customer detailsOne customer's details, revenue and booking history.
ReportsOccupancy, revenue, sources, deposits, promotions, demand and year-on-year.
ReviewsWhat your renters wrote, and publishing or replying to it.

Your catalogue

ScreenWhat you do there
LocationsYour rental locations, their addresses, opening hours and closed days.
CategoriesThe kinds of thing you rent, and everything that hangs off them.
PricingRates per hour, day, week, month or your own tiers; deposits; prepayment.
Dynamic pricingSeasonal and weekend surcharges, and discounts for longer rentals.
Booking rulesMinimum and maximum periods, changeover days, time slots, sizes, buffer time.
ResourcesYour actual stock: references, barcodes, sizes, maintenance.
BundlesSeveral categories sold as one package.
Extras & waiversAdd-ons and insurance-style lines on a booking.

Promotions

ScreenWhat you do there
Discount codesPercentage or fixed-amount codes with their own conditions.
VouchersGift cards with a balance, spendable across bookings.

Paperwork, money and setup

ScreenWhat you do there
Document templatesYour rental contract, quote and packing slip.
IntegrationsThe website widget builder, calendar sync and other connections.
AdministrationYour payment overview, ReservationBay's invoices to you, and yearly exports.
PaymentsAccepted payment methods, your wallet, your transactions and your payout interval.

Settings

ScreenWhat you do there
GeneralCompany details, language and your logo.
Email & SMSWhich notifications you and your customers receive.
SubscriptionYour package, invoice details and direct debit.
FeaturesSwitching optional features on and off.
UsersWho has access and what they may use.
My accountYour own name, email address and language.

Not in the portal

Two more surfaces exist, documented separately:

  • The booking widget your customers use on your website.
  • The customer portal, where a renter can see their own bookings, documents, deposit and invoices.